Frequently asked questions

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  • Redness and irritation
  • Remove the lenses, clean it with fresh new solutions and wear them again. If the redness with feeling of irritations persist, you’d need to change the lens. In the event that the symptoms remain despite doing as suggested above, please consult the nearest doctor, as it can be due to allergy on the lens material.

  • Discomfort
  • Remove the lenses and check whether you are wearing them properly (the lens shape should be “U” and not “V”). Should the feeling of discomfort stay, visit the nearest optic shop to check the lenses via the Slit Lamp to see if they move. If so, you’d need another lens with a different base curve.

  • Pain with redness
  • Ensure that the lenses aren’t deformed or cut. If so, please visit the nearby optic shop to change them with new ones.

  • Blurred and foggy vision
  • Clean your lenses properly, wear them before putting on any type of make up to prevent any particles to be driven into your eyes whilst wearing the lenses on. Should the foggy vision persist please ask for replacement lenses.

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